Frequently Asked Questions
Find answers to common questions
Macarons are best enjoyed within 3–5 days when stored in the refrigerator in an airtight container. For the best texture and flavor, allow them to come to room temperature before enjoying.
Yes! Macarons freeze beautifully for up to 1 month in an airtight container. Simply thaw in the refrigerator and bring to room temperature before serving.
Yes - most of them are naturally gluten free. If they are not, it will be listed next to the flavor
Yes, we ship across the United States using expedited shipping methods to ensure freshness.
Orders are processed within 2–4 business days. We ship Monday through Wednesday only to avoid weekend transit delays.
All orders are shipped via Overnight or 2-Day Air to maintain the quality and freshness of our macarons.
No — we do not ship for weekend delivery. All shipments are scheduled to arrive on weekdays only.
No — we are unable to ship to P.O. Boxes. Please provide a valid street address at checkout.
Once your order has been handed off to the carrier, delays are unfortunately outside of our control. However, if you experience an issue, please reach out and we will do our best to assist.
We package all orders with care, but shipping can sometimes be unpredictable. If your order arrives damaged, please contact us within 24 hours of delivery with photos and we’ll make it right.
Yes! We specialize in custom logo and branded macarons for events, corporate gifting, and special occasions. Please email: catering@macaronbypatisse.com Our team will guide you through the process.
-Standard orders: 3–5 days in advance recommended -Custom orders: 1–2+ weeks depending on design and quantity
No — macarons are packaged separately for freshness, and assembly is required for party favors and towers.
Yes. Our macarons are carefully packaged and shipped fresh to preserve quality and texture.
Macarons should be refrigerated upon arrival and enjoyed at room temperature for the best experience.
Yes — we ship nationwide.
We rotate seasonal and specialty flavors throughout the year in addition to our signature favorites.